Lovely hotel with friendly staff and good food.

Despite its charm, the hotel was not without issues. We faced unexpected challenges, like the lack of water activities on Wednesdays that weren't communicated beforehand. This ruined our plans for a day of adventure in the lagoon. Additionally, breakfast options were quite limited, which was surprising given the otherwise pleasant experience.

Something you might like to consider

The pool area was a serene escape with plenty of sunbeds and hammocks, creating a relaxing atmosphere! The complimentary bicycles made exploring the central area incredibly enjoyable!

Oh man, the toasts at the hotel restaurant were out of this world! We devoured everything, but the Ceviche stole the show! The hammocks by the infinity pool are perfect for catching some rays. And the complimentary bikes? An absolute game-changer for zipping around Bacalar!

In all honesty, we didn’t dislike anything about this property! If I had to nitpick, I wish the bar opened earlier than 2 PM. But honestly, everything still shined!

Exactly what I think – no more, no less

A fantastic stay with beautiful decor and a cozy ambiance. The warm welcome and exceptional service from the staff made our time remarkable. The bikes for exploring the area added an extra touch! Breakfast was delightful, and the pool was a serene escape—truly a gem!

Use the complimentary bicycles to explore off-the-beaten-path spots. you'll discover unique local restaurants that aren't on the main tourist routes.

gorgeous, gorgeous, gorgeous

This hotel took my breath away! The King Suite with Pool View was beautifully designed and impeccably clean The culinary experience at the restaurant was divine, particularly the 5-star quality breakfast that set us up perfectly for the day.

can recommend 💖✨

the pool area was basically our private oasis during our stay. they only open the bar at 2pm.

our stay at blue palm was amazing! the hotel is beautifully decorated, and the pool area is just perfect for relaxing. we especially loved the complimentary bikes that made it easy to explore. the food at the restaurant was delightful, and the staff provided us with fantastic recommendations.

totally recommend

A second trash bin would be a great addition, excellent breakfast and beautiful pool area made our stay lovely

great breakfast, beautiful pool, missing bin.

We had a fantastic time with the huge, modern room and enjoyed borrowing bikes to explore the area. The outdoor pool and lovely garden area provided such nice spots to relax after our adventures. Only thing was we wished for another trash bin in the room, but it didn’t take away from our experience at all! 🌴

It was just a well-suited match for a holiday in Bacalar with very good value for money. The staff provided helpful recommendations for local places to visit, making our stay more enjoyable. Don't miss out on trying the fresh juices at breakfast.

Loved exploring the area with free bicycles from the hotel. The outdoor pool was perfect for unwinding after a long day. Having breakfast made fresh each morning was a nice touch. I appreciated the friendly staff who went out of their way to help us plan our days. On one occasion, I got sick, and the team provided great support during that time.

I wished the bar opened a bit earlier.

The warm hospitality from the owners and staff made the stay memorable. The spacious room included a comfortable bed and lovely decor, supported by fantastic air conditioning and a mini fridge for convenience. Dining experiences were a highlight, especially with freshly squeezed juice and delectable options at the onsite restaurant, which emphasized superb flavors in every dish. The well-maintained grounds added to the relaxing atmosphere, making it a great retreat.